At Sahasrara, your satisfaction is important to us!
If you are not completely happy with your purchase, we’re here to help.
1. Returns
- You can request a return within 7 days of receiving your item.
- The item must be unused, in its original packaging, and in the same condition you received it.
- Custom-made, special-order, or clearance items are non-returnable unless defective.
2. Refunds
- Once we receive and inspect your return, we will notify you by email.
- If approved, your refund will be processed to your original payment method within 7-10 business days.
- Shipping fees (if any) are non-refundable.
3. Exchanges
- We replace items only if they are defective or damaged upon arrival.
- To request an exchange, contact us at sahasrarafurnitures@gmail.com with your order number and photos of the issue.
4. Return Process
- Contact us sahasrarafurnitures@gmail.com at to request a return authorization.
- Pack the item securely.
- Ship it to the return address provided by our team.
Customers are responsible for return shipping costs, unless the return is due to our error (wrong or damaged item).
5. Cancellations
- Orders may be canceled within 24 hours of purchase.
- After 24 hours, the order may have already entered production or shipping and cannot be canceled.
6. Contact Us
If you have any questions about returns or refunds, please contact:
📧 Email: sahasrarafurnitures@gmail.com
📍 Address: Khasra no 1003/1004, Bisrakh Road Chappraulla industrial Area Greater Noida West. 201301